Compass Digital
2021 - Current
Compass Digital is the technology innovation arm of Compass Group, a global leader in food and support services. Compass Digital aims focuses on driving transformation and innovation in the hospitality spaces across Business & Industry, Education, and Healthcare, with products being used in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more all across North America.
As a product designer, I focused on enhancing user experiences for guests and operators. I ran user research sessions to drive design decisions, and collaborated with product managers, developers, and designers to drive innovation and deliver impactful results across a range of digital products:
Owning experiences in the guest facing apps, Boost and Thrive (iOS, Android, Web)
Designing features for the award-winning Kitchen Display System (iOS)
Designing features for the SaaS back-end platform, CentricOS (Web)
My Impact
Due to NDA restrictions, I can’t showcase my work here, but I’d be happy to discuss it with you directly.
Here’s a glimpse of the projects I’ve worked on:
Enhancing digital payment experiences
Streamlining onboarding workflows
Designing a seamless cancellation flow between users and operators
Crafting a frictionless "just walk out" shopping experience
Leading a mobile app rebranding initiative
Optimizing barcode scanners for operator efficiency
Managing menu configurations and discount strategies
